Our products are handmade items and it is not always possible to duplicate batches and designs so please allow for slight size & design variations.The images are for reference only.
Regulations set forth by the FDA prohibit bath and body companies from making health-related claims about beauty products. We are not medical or healthcare professionals and do not claim that the use of our products may have a positive effect on pre-existing physical and/or mental health conditions. Our products are for external use only. The information in our listings pertains to the properties of specific ingredients used in the product, and they are not intended to diagnose, treat, cure, or prevent any disease.
Our natural handcrafted soap bars prefer to dry out in-between uses. Please use a soap saver (we recommend our wood soap saver) to help prolong the life of your bars.
HEAT SENSITIVE PRODUCTS
As we keep things as natural as possible, some of our products can be affected by temperature, and we refuse to add synthetic ingredients only to make it more temperature stable.
For that reason, we have made some accommodations to make shipping things that might melt during the hot days more feasible.
Products will ONLY be shipped on a day that ensures the shortest travel time to you, that means Mondays-Wednesdays. This is to avoid that your package is sitting in a hot warehouse all weekend.
We can't control what happens to the package during shipping, and even once the mail carrier drops it off to you. Mailboxes can get very hot, as can packages left out on a porch, in the sun, on a hot day. We ask that you keep an eye on tracking so you can grab your package as soon as it arrives.
If your product does melt or get soft, in spite of the efforts we have made to prevent it, please don't worry! A melted product is not a bad product, we promise.
Leave your product at room temperature for a couple hours or pop it in the fridge or freezer for a bit and it'll go back to solid. It may look a little different but it will still be the same super nourishing balm. It will still go on easily, sink in quickly and leave your skin feeling and/or smelling amazing.
Which products does this affect? Lotion Bars, Lotion Sticks and Lip Balms are the most sensitive to heat of all the products we offer.
After receiving these products, avoid leaving it in the car, and keep products away from direct sunlight for extended periods of time.